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ADVANTESCO aims to assist companies with their specific Information Technology needs in a cost-effective manner. For many businesses, maintaining a computer network requires full-time staff, which can be financially burdensome. However, ADVANTESCO offers affordable solutions to address these concerns.
We pride ourselves on cultivating lifelong relationships with our clients and providing responsive and thorough support. Whether through onsite visits or remote services, we cater to various schedules, ranging from daily monitoring to handling crises. Regardless of your location, ADVANTESCO is dedicated to delivering top-quality service.
With our Remote Support and Management services, we enhance the cost-effectiveness of your network maintenance program. When issues arise, our technicians can troubleshoot and manage your network remotely, saving significant staff hours and expenses. We utilize various remote management tools to monitor, administer, and repair network components, servers, and workstations almost instantly. We are ready to provide support in case of more substantial problems requiring onsite assistance.
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Embracing new technologies allows businesses to increase productivity and achieve more with fewer resources. Companies staying updated with the latest tech upgrades gain a competitive edge over those that lag behind. However, without dedicated in-house resources, it can be challenging to determine when to adopt new technology. Our team takes on the responsibility of evaluating new software releases and tests them thoroughly to understand the advantages of upgrading.
By outsourcing your IT support, you can remain focused on running your business without being burdened by intricate IT decisions. This way, you can make informed technology choices while leaving the complexities to our experts.
Server support includes:
• Administration • Security
• File sharing • Permissions management
• User and device management • VPN and remote access
• Check on backup solution
ADVANTESCO offers expertly designed and professionally managed networks tailored to your business or venue. Whether you need a wireless or wired LAN, we can alleviate the burden of managing your Local Area Network at multiple global sites by providing an end-to-end managed service that goes beyond router connectivity, delving deep into the core of your organization.
In the event of internet-related issues, our team is proactive and strives to diagnose and resolve problems before they impact your operations. Leveraging remote device management, network diagnostic tools, and advanced monitoring and alert systems, we ensure seamless online connectivity and uninterrupted operations for your business. With ADVANTESCO, you can trust that your network will be reliable and efficiently managed, leaving you to focus on your core business goals.
Network support includes:
• Administration • Wireless (WiFi) Networking
• Troubleshoot Ineffective Connection • Network Printer Configuration
• LAN, WAN & VPN • Security for networks and users
Gain peace of mind with our support plans that offer your business unlimited IT assistance. While MacOS is known for its reliability, it isn't flawless. Many choose Apple products for their seamless performance, and our support professionals are here to answer your questions and provide simple, easy-to-understand explanations. If action is required, our NOC team can guide you through the process or remotely fix the issue on your network.
With remote desktop software, we can connect to your Macs and resolve problems as if we were right in front of your computers. Our help desk technicians are supported by experienced experts, ensuring that if 1st line support cannot resolve a technical hitch over the phone, they collaborate with 2nd line support to efficiently address your issue within agreed SLAs. Count on us for top-notch assistance and quick resolutions.
User support includes:
• Administration • iCloud support
• Font management • Printer configuration and support
• TimeMachine setup • Email Implementation/Support
ADVANTESCO Help-desk seamlessly collaborates with your existing IT staff, acting as the first line of technical support for your employees. By taking charge of tier 1 tickets, any escalated issues are directed to your internal IT engineers. Our remote support help desk provides a convenient, fast, and professional way to enhance your IT services, freeing you from technical headaches and allowing you to focus on your core competencies, fostering your company's growth.
With our robust, scalable, and cost-effective Help-desk offering, we manage and resolve various issues related to printers, scanners, computers, mobile device management, VPN set-up, wireless network connectivity, and more. Count on our expertise to handle your IT challenges efficiently and enable your business to thrive.
Most business tech support can be carried out remotely and is covered by our IT support plans.
Remote support for business whenever you need it
Cheaper than an in-house team
Access expert help for a fixed fee
Want to speak to a computer expert? Give us a call!
Your organization is unique. That's why we tailor our proven IT staffing solutions to be the perfect fit for your company.
Certain complex projects demand a technician's presence consistently. Our technical support staff is long-term, dedicated experts and are assigned based on your company needs for skill set. While our team is onsite, they will troubleshoot, repair, replace, or setup, computers, networks, servers, or programs.
Our IT Managers have five or more years of experience in managing Apple Server environments, Advanced Networking, Virtual environments, and much, much more. They are well versed in Microsoft Products, Mac OS, iOS, back-end database programs, and most industry-standard software. Get the best and brightest to meet your technical challenges.
ADVANTESCO offers enterprise-grade support for your DNS infrastructure, regardless of what DNS servers you are using. For many organizations, DNS management is not their core competence, nor should it be. Outsourcing your primary DNS operations or adding a secondary provider can enhance your security strategy. Rely on ADVANTESCO's one of a kind DNS architecture that avoids the typical single points of failure that virtually all other DNS systems have deployed.
Our services include:
Installation, maintenance, updates, configuration, logging and troubleshooting
Generic DNS questions (DNS resolution, DNS tracing, debugging DNS anomalies)
DNSSEC (trust anchor repositories, DNSSEC validation, DNSSEC troubleshooting)
Because we host domains and websites for businesses and organizations of all sizes, our mission is to provide the highest quality hosting to get your server or business up as soon as possible. What sets us apart is that you can talk to a person, get advice, and take advantage of our willingness to help with your web presence, from domain registration to website and email hosting. Our servers are consistently updated as needed to deploy the latest security and performance enhancements as they become available.
Online backup offers a secure and reliable solution to copy, store, and access files from any site, anywhere. Files, such as email, contacts, photos, financial information, and other relevant documents are encrypted and securely stored within the Online Backup Cloud.
We can store content on our cloud servers. Our systems can be remotely managed and accessed.
Unlimited multi-site web hosting with value added features is suitable for any type of project. One dedicated IP, 100GB storage.
SSL certificate (https://) for all hosted websites and subdomains.
Multiple e-mail accounts for all hosted websites. And with an e-mail archiving solution, you can effortlessly search the archive, and the application locates all of the e-mail messages and attachments that meet your criteria. E-mail archiving is a significant data loss prevention tool for businesses concerned about accidental or malicious deletion of e-mail, or data retention in cases of employee turnover.
Make email safe for business with award-winning email-filtering, spam blocking, encryption.